Canceling subscriptions
What happens to subscription access?If you're requesting a refund for a subscription, it's a good idea to cancel futu...
Troubleshooting tips and current bugs
Our team are aware of the following issues and is actively working on a fix. We understand how frustrating this can ...
Troubleshooting login issues
If you’re having trouble logging into your Bumble account, here are some common issues and how to fix them: Incorrec...
Getting in touch about Official, Chat & Date, Fiesta, or Fruitz
If you've been directed to this article, it means you've contacted a Support inbox that is no longer monitored. We've...
Switching to BFF Mode
If you’re based in the US, Canada, or MexicoIf you’re in the US, Canada, or Mexico, you’ll need to download our new s...
Managing your subscription
Whether you’re upgrading for additional features or just want to check your current plan, we’ve made it easy to manag...
An update on Bumble web
We’ve made some changes to give you the best Bumble experience possible. This means focusing on our mobile app, where...
Ways of contacting us
We're here whenever you need us—and reaching our team is quick and easy. Here's how to get in touch: Getting help:The...
Pricing information for paid features
The cost of Bumble Premium, Premium+, Boost, and add-ons may vary based on the subscription tier, duration, and packa...
Understanding Bumble's paid features and subscription plans
Bumble offers optional paid features designed to help you get more out of your experience. Using paid features is com...
Signing up and logging in
To sign up or log in to the Bumble app:
Download Bumble from the App Store or Play Store
Select ‘Use mobile number’
T...
Secondary login methods
If you use your phone number to sign in to Bumble, it’s a good idea to add another way to log in, like a Passkey, Fac...
Updating your payment method
Updating your payment method is simple—the process depends on the payment platform you initially used. On iOSOpen the...
Restoring or transferring your purchases
If you’ve created a new account or reinstalled the Bumble app after previously deleting it, you may need to restore o...
Requesting a refund
You can make one-time purchases on Bumble (like Bumble Boost), or start a subscription. Refund eligibility depends on...
Managing notifications
Types of notifications you may receiveDepending on your notification preferences, you may hear from us about:Messages...
Changing the app language
If you’d like to use Bumble in a different language, you can easily do so by changing the language settings on your p...
Error codes on Bumble
Error 403 – Access deniedYou may be trying to access something you don’t have permission for.What to do: Make sure yo...
Availability of Bumble Bizz
On Bumble Bizz, we’ve seen incredible ambition and talent in our community, and we’ve loved helping you build your pr...