At Bumble, your privacy and safety are our top priorities. We continuously review and refine our processes for handling identification documents issued in Japan to align with local data protection requirements and uphold our commitment to privacy standards.
What’s changing
Some Japanese government-issued ID cards, like the “My Number Card” (マイナンバーカード), have a long individual identification code printed on the back. This code is known as a My Number (個人番号).To enhance protection of this information:
- Bumble’s verification process automatically redacts the My Number from the image of your government-issued ID document immediately upon receipt and the original image is permanently deleted upon redaction.
- This ensures the code is not stored or viewed by a human as part of a manual review.
- The redaction happens as part of the verification process, meaning the My Number itself does not form part of the data handled or retained by Bumble. Any stored records contain only the redacted image, which will also be deleted within three days as per Bumble’s retention policy, except where retention is required under applicable laws and regulations.
What this means for you
- You can continue to use your My Number Card for verification, but please don’t try to hide any information on the card yourself. The verification won’t be accepted if you do.
- The My Number portion is automatically redacted using third-party redaction technology. Only the minimum information, such as your name, photo, and date of birth, are used to confirm your identity.
You can find more information about Bumble’s verification process in our Privacy Policy. If you have questions about how Bumble processes government-issued ID documents, feel free to contact our support team.